Terms and Conditions
Welcome to Aiwatech.com (“Aiwatech”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, applications, services, software tools, products, and any associated platforms (collectively, the “Platform”). By accessing or using Aiwatech.com, you agree to be legally bound by these Terms, so please read them carefully.
If you do not agree to these Terms, please do not use our Platform. Continued use of the Platform will be considered acceptance of these Terms in full.
1. Eligibility and Account Registration
To use certain features of the Platform, you may be required to register for an account. You must be at least 13 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. You agree to provide accurate, complete, and current information during registration and to update your information if it changes.
You are responsible for safeguarding your account credentials and are solely responsible for any activities that occur under your account.
2. Our Services
Aiwatech provides digital tools, software services, APIs, automation systems, and communication platforms, including but not limited to chatbot builders, WhatsApp API integrations, hosting dashboards, and other enterprise SaaS (Software as a Service) products. These services may evolve or change over time. We reserve the right to modify or discontinue any service with or without notice.
3. User Conduct
By using the Platform, you agree not to:
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Violate any applicable laws or regulations.
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Infringe the rights of any third party, including intellectual property rights or rights of privacy.
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Upload or distribute harmful, misleading, or unlawful content.
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Attempt to gain unauthorized access to our systems or interfere with the operation of the Platform.
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Misrepresent your identity or use our services to impersonate others.
You are solely responsible for all content, actions, and communications conducted under your account.
4. User-Generated Content
If you submit or upload any content to Aiwatech (such as chatbot scripts, messages, templates, audio, or media), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content solely for the purpose of operating and improving our services.
You retain all ownership rights to your content. However, we reserve the right to remove content that violates these Terms or any applicable law, without notice.
5. Intellectual Property
All content on Aiwatech.com—including text, software, graphics, logos, trademarks, audio, videos, and user interfaces—is owned by or licensed to Aiwatech and is protected under international copyright, trademark, and intellectual property laws.
You may not reproduce, modify, distribute, or exploit any part of our content without our express written consent.
6. Payments, Subscriptions & Refunds
Some services on Aiwatech.com may require payment or a recurring subscription. By purchasing any of our plans or services, you agree to:
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Provide valid and authorized payment information.
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Allow recurring billing if subscribing to monthly or annual plans.
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Pay all fees and charges in accordance with the pricing displayed on the Platform at the time of purchase.
Unless stated otherwise, all purchases are non-refundable. Please review our Refund and Cancellation Policy for detailed terms.
7. Privacy and Data Protection
Our Privacy Policy explains how we collect, store, and process your personal data. By using our Platform, you consent to the practices described in our Privacy Policy. We are committed to protecting your privacy and ensuring the security of your data.
8. Availability and Uptime
While we strive to provide uninterrupted service, Aiwatech does not guarantee 100% uptime. Services may be temporarily unavailable due to maintenance, system updates, or unforeseen technical issues. We will attempt to notify users of planned outages whenever possible.
9. Disclaimers
Aiwatech provides its Platform and services “as is” and “as available” without warranties of any kind. We do not guarantee that our services will be error-free, secure, or meet your specific requirements. Use of our Platform is at your own risk.
We are not responsible for the accuracy or reliability of third-party content or user-generated content hosted on the Platform.
10. Limitation of Liability
To the maximum extent permitted by law, Aiwatech shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
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Your use or inability to use the Platform;
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Any unauthorized access to or use of our servers;
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Any content or conduct of third parties on the Platform;
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Any bugs, viruses, or other harmful software transmitted through the Platform.
In no event will our total liability exceed the amount you have paid to us in the last 6 months preceding the claim.
11. Termination
We reserve the right to suspend or terminate your account or access to the Platform at any time, without notice, if:
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You breach any of these Terms;
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We are required to do so by law;
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We discontinue a product or service.
Upon termination, your right to use the Platform will immediately cease, and we may delete your data after a reasonable retention period unless legally obligated to retain it.
12. Changes to These Terms
We may modify these Terms at any time to reflect changes in our services, business, or legal obligations. If we make material changes, we will notify you through the Platform or via email. Continued use of the Platform after such changes constitutes your acceptance of the new Terms.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.
14. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: info@aiwatech.com
🌐 Website: https://aiwatech.com